Technology

HubSpot Breeze AI - a quick overview

Published on: 2024-09-19
Tom Goddard profile picture
Tom Goddard
Head of Growth

HubSpot is making serious waves with its latest innovation—Breeze AI.

If you’re in marketing, sales, or customer support, this is something you’ll want to keep an eye on. Breeze is designed to automate and simplify tasks across the board, making your day-to-day life a lot easier.

Let’s break down the key features:

  • Breeze Copilot: This AI companion works directly inside HubSpot, helping you with everything from prepping for sales calls to writing blog posts. It integrates with your CRM to give real-time insights and makes sure your tasks get done faster​.
  • Breeze Agents: These AI-powered assistants do the heavy lifting in areas like content creation, prospecting, and customer service. For example, the Social Media Agent handles post scheduling and optimisation, while the Prospecting Agent finds and reaches out to leads for you​.
  • Breeze Intelligence: This feature keeps your CRM data up-to-date with real-time enrichment. It also helps identify buyer intent and shortens forms to boost conversion rates​.

In short, Breeze AI is all about helping you work smarter, not harder. But of course, with every great tool, there’s a learning curve.

The Challenges You’ll Face Integrating HubSpot’s Breeze AI

While Breeze AI sounds like a dream come true, getting it up and running could bring a few bumps in the road. Here’s what to look out for:

  • Data Accuracy: Breeze relies heavily on accurate CRM data. If your data isn’t clean or up-to-date, you could end up with misleading insights. Keeping your data in good shape is crucial​.
  • Team Adoption: Breeze introduces new workflows that not everyone will be comfortable with straight away. Some employees might resist the change or struggle with the learning curve. So, training and clear communication will be key​.
  • Customisation: While Breeze offers a lot out of the box, it might not fit perfectly with your unique business processes. You may need to spend time tweaking it to get everything working just right​.
  • Over-Reliance on AI: Automation is great, but don’t let Breeze handle everything. Complex or high-touch tasks, especially in customer service, still need a human touch​.
  • Cost Management: Breeze Intelligence uses a credit system for data enrichment, so depending on your plan, you might find yourself hitting a usage limit. Smaller businesses may need to be strategic about how they use this feature​.

Integrating AI like Breeze into your HubSpot workflow isn’t plug-and-play, but with a bit of effort, the rewards can be huge.

Learn more about HubSpot Breeze

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Technology

HubSpot Breeze AI - a quick overview

HubSpot is making serious waves with its latest innovation—Breeze AI. If you’re in marketing, sales, or customer support, this is something you’ll want to keep an eye on. Breeze is designed to automate and simplify tasks across the board, making your day-to-day life a lot easier. Let’s break down the key features: Breeze Copilot: This AI companion works directly inside HubSpot, helping you with everything from prepping for sales calls to writing blog posts. It integrates with your CRM to give real-time insights and makes sure your tasks get done faster​. Breeze Agents: These AI-powered assistants do the heavy lifting in areas like content creation, prospecting, and customer service. For example, the Social Media Agent handles post scheduling and optimisation, while the Prospecting Agent finds and reaches out to leads for you​. Breeze Intelligence: This feature keeps your CRM data up-to-date with real-time enrichment. It also helps identify buyer intent and shortens forms to boost conversion rates​. In short, Breeze AI is all about helping you work smarter, not harder. But of course, with every great tool, there’s a learning curve. The Challenges You’ll Face Integrating HubSpot’s Breeze AI While Breeze AI sounds like a dream come true, getting it up and running could bring a few bumps in the road. Here’s what to look out for: Data Accuracy: Breeze relies heavily on accurate CRM data. If your data isn’t clean or up-to-date, you could end up with misleading insights. Keeping your data in good shape is crucial​. Team Adoption: Breeze introduces new workflows that not everyone will be comfortable with straight away. Some employees might resist the change or struggle with the learning curve. So, training and clear communication will be key​. Customisation: While Breeze offers a lot out of the box, it might not fit perfectly with your unique business processes. You may need to spend time tweaking it to get everything working just right​. Over-Reliance on AI: Automation is great, but don’t let Breeze handle everything. Complex or high-touch tasks, especially in customer service, still need a human touch​. Cost Management: Breeze Intelligence uses a credit system for data enrichment, so depending on your plan, you might find yourself hitting a usage limit. Smaller businesses may need to be strategic about how they use this feature​. Integrating AI like Breeze into your HubSpot workflow isn’t plug-and-play, but with a bit of effort, the rewards can be huge. Learn more about HubSpot Breeze